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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Salli Betz

April 15, 2026

5  out of  5
rating by Salli Betz
"Jim and his team have been taking great care of me and my family for almost 30 years. They are always there when we need them."
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Kristina Williams

April 15, 2026

5  out of  5
rating by Kristina Williams
"Jim is always quick to respond to any questions or concerns. He’s very helpful and informative."
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Theresa Hodge

April 15, 2026

5  out of  5
rating by Theresa Hodge
"Quick response, friendly professional staff."
We responded:
"Thank you Theresa! We appreciate the review, it has been a pleasure to work with you."
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Brittany Meibeyer

March 27, 2026

5  out of  5
rating by Brittany Meibeyer
"Jim and Megan are very responsive and always fully answer my questions! Been with Jim for over 20 yrs and plan to keep it that way 😊"
We responded:
"We really appreciate the 5 stars, Brittany! Thank you for being such a loyal client for two decades—we're happy to be here for you!""
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Suzie Shannon

March 25, 2026

5  out of  5
rating by Suzie Shannon
"We have been with State Farm Agent, Jim Crinklaw for many many years and would highly recommend his agency for any of your insurance needs. Jim is the consummate professional who knows the insurance products very well, and his office staff is always available to assist in a timely manner with any of our questions or requests. I've worked in the insurance industry for nearly 30 years, and in my humble opinion there is not a more reputable property & casualty insurer than State Farm; plus you will have one of their best agents!"
We responded:
"Thank you, Suzie! We are so lucky to have clients like you. It’s been a pleasure working with you throughout the years, and your high praise—especially given your own professional background—is a huge compliment to our agency. We'll be sure to share your kind words with the whole office!""
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Sports News101

March 23, 2026

5  out of  5
rating by Sports News101
"Jim has been serving our family for years through State Farm. Professional, always available."
We responded:
"We are so grateful for this 5-star review! Helping families navigate their insurance needs is exactly why we do what we do. Thank you for being a part of our State Farm family!""
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JaNita Johnson

March 20, 2026

5  out of  5
rating by JaNita Johnson
"We’ve been doing business with them for years!! Great service, very professional, always very helpful!"
We responded:
"Thank you! Thanks for taking the time to leave a nice review and we have loved working with you all of these years. "
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Greg Williams

March 18, 2026

5  out of  5
rating by Greg Williams
"Jim and staff are superb… Highly recommend!"
We responded:
"Thank you Greg! It has been a pleasure to work together."
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Keith Winings

February 27, 2026

5  out of  5
rating by Keith Winings
"I have been with them for several years now and really appreciate them ! Megan responds lightning fast !!"
We responded:
"Thank you for the 5 star review Keith! We appreciate your business and the time you took to leave a nice comment about Megan responding quickly. "
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Casey Adams

February 24, 2026

5  out of  5
rating by Casey Adams
"Jim and Megan are both wonderful. They have helped my family over 20 years now and we can’t recommend them enough."
We responded:
"Thank you Casey! We are happy that you are happy and appreciate working with you and your family all these years. Thank you for taking your time to leave a nice review."
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Jayetan Bond

February 19, 2026

5  out of  5
rating by Jayetan Bond
"Jim has been my agent for over 20 years. I love working with both him and Megan! Top Tier Customer Service!!!!!!!"
We responded:
"Thank you Jayetan for this five star review! We appreciate you and your business it has been a pleasure working with you all of these years. "
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Owen Ranck

February 14, 2025

5  out of  5
rating by Owen Ranck
"Jim has been an exceptional agent! He is very easy to talk to and helps you get the best deal possible. I recommend him to everyone."
We responded:
"Thank you for the review Owen! We appreciate you and your business with our agency."
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Leo

February 10, 2025

5  out of  5
rating by Leo
"I have nothing but amazing things to say about Jim Crinklaw's office. They are quick with replying to correspondence and are extremely helpful. When I had an accident that wasn't fault a while back, they went up to bat for me and didn't hesitate reimbursing me for damages I had to pay out of pocket. While everyone's cases are different, in my case, I felt this team had my back and always will. Huge shout out goes to Megan! She is an asset to this office and is always a huge help. If you are reading this and looking for an office that is going to take care of you... this is the one."
We responded:
"Leo, thank you for taking your time to leave our office a wonderful review! Megan does a great job and thanks for letting her know. We appreciate it!"
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Cameron

October 16, 2024

5  out of  5
rating by Cameron
"Jim has been very helpful navigating a new jewelry policy. He always answers my questions in a way that is easy to understand for someone who is not super familiar with insurance. I have recommended Jim to a few couples who have all been very pleased!"
We responded:
"Thank you Cameron. We appreciate your business and the kind words about your experience."
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Rachel Fairbanks

October 16, 2024

5  out of  5
rating by Rachel Fairbanks
"I’ve had great service from Jim and his staff for over 10 years. I have several policies and all were very easy to set up and Jim provided honest recommendations on what would suit my family’s needs. It is easy to get in touch with his office with any needs."
We responded:
"Thank you Rachel for the nice review and for your business for all of these years!"
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Anne S

October 3, 2024

1  out of  5
rating by Anne S
"Jim Crinklaw lacked professionalism and often left us hanging without clear communication. It felt like he was more focused on his own interests rather than what was best for us."
We responded:
"Thank you for taking time to leave a review and I’m sorry your experience was below your expectations. We make our best effort to communicate clearly and promptly with all of our clients. I’m not sure if you’re a client with us or not but if you’d like to contact me I’ll listen to your concerns and do my best to improve your experience."
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Ti Sing

April 14, 2024

5  out of  5
rating by Ti Sing
"Customer service is still very much alive with Jim Crinklaw. We’ve had him as our agent for years. He’ll answer questions and will be honest with his recommendations. Thanks Jim for caring for your customers."
We responded:
"Thank you very much for the kind words and good review! We appreciate your business and the time you took to write a review."
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Kennedy Martin

February 13, 2024

5  out of  5
rating by Kennedy Martin
"Very good experience!"
We responded:
"Thank you for sharing your experience with us Kennedy."
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Kaleb Martin

February 12, 2024

5  out of  5
rating by Kaleb Martin
"Whenever I came in to buy insurance it was a great experience, plus the people were awesome and supportive with everything I needed help with"
We responded:
"Thank you for taking the time to let us know how we are doing Kaleb. We appreciate it."
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Devon Rodriguez

February 11, 2024

5  out of  5
rating by Devon Rodriguez
"10 out of 10 client experience"
We responded:
"Thank you Devon! We appreciate your business with our agency. "
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Aaron Higgins

February 7, 2024

5  out of  5
rating by Aaron Higgins
"Jim Crinklaw has been my agent for years, he is very knowledgeable, easy to work with, and has always taken care of me when the unexpected happens. Jim helped me cover my rental properties in Bloomington, and South Bend, my home, as well as my car. Jim treats me like family, his staff are friendly and professional, and I would recommend Jim Crinklaw and State Farm for your insurance needs."
We responded:
"Thank you for the five star review Aaron. We appreciate your business."
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Cody Sh

February 2, 2024

5  out of  5
rating by Cody Sh
"Jim is an awesome guy"
We responded:
"Thank you Cody! We really appreciate your business and this review."
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C R

February 2, 2024

5  out of  5
rating by C R
"Jim always goes above and beyond to provide exceptional service. I enjoy working with him and his staff. Would highly recommend!"
We responded:
"Thank you Cameron! We appreciate your business and the time you took to write a good review.."
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Leslie Reyna

February 1, 2024

5  out of  5
rating by Leslie Reyna
"The staff was very nice and knowledgeable when I took my mom to get car insurance for her new car."
We responded:
"Thank you Leslie! We appreciate your business and review."
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Martha Reyna

February 1, 2024

5  out of  5
rating by Martha Reyna
"I was very impressed with this staff. They took their time and explained everything to me had a very good experience"
We responded:
"Thank you for the kind words Martha. We are glad you had a good experience with our agency."